Action against Recruiting Agents

The complaints are received from time to time in the Ministry of Overseas Indian Affairs and the Indian Missions abroad, mostly from the Gulf countries, regarding ill-treatment, non-payment of salary, unfavorable working conditions, and harassment etc. of Indian workers recruited by Agents in India. No such complaints of students being duped by the recruiting agent(s) have been made to this Ministry

On receipt of the complaint(s) show-cause notice under the Emigration Act, 1983 is issued to the registered Recruiting Agents against whom complaints are received and the Recruiting Agent is directed to settle/ resolve the complain in the first instance. If the Recruiting Agent fails to respond to the Show-Cause Notice or his reply is not satisfactory, his Registration Certificate is initially suspended for 30 days. If the complaint still remains unresolved, the Registration Certificate is suspended for a further indefinite period and action is initiated for cancellation of the Registration Certificate and forfeiture of Bank Guarantee, as warranted.

In respect of complaints received against agents who are not registered with Protector General of Emigrant, Ministry of Overseas Indian Affairs, these are referred to the Police Authorities concerned for investigation and action.

 Position relating to complaints received against registered recruiting agencies as well as unauthorized agencies and action taken against them is given in Annexure. However, State-wise data is not maintained.

 ANNEXURE

 COMPLAINTS AGAINST REGISTERED RECRUITING AGENTS

Year No. of complaints Show Cause Notices issued No. of Registration Certificates suspended/ cancelled No. of complaints dropped/

resolved

Cases which are being followed

 

 

2009

158

158

53

63

42

2010

145

145

32

53

60

     2011

(upto July, 2011)

117

117

26

14

77

COMPLAINTS AGAINST UNREGISTERED RECRUITING AGENTS

Year

No. of complaints Prosecution sanction issued Cases referred to State Governments/Protectors of Emigrants for action

 

2009

136

14

136

2010

166

10

166

2011

Upto July, 2011

135

06

98

This information was given by the Minister of Overseas Indian Affairs, Shri Vayalar Ravi in a written reply in the Rajya Sabha today.

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